What's included

Throughout the duration of the agreement, our Unitemps branches receive training and support from a range of teams. Based at the Unitemps head office at University of Warwick, these include:

  • A dedicated Account Manager
  • Marketing team
  • Business Development team
  • IT team
  • Compliance team

Operations
Compliance
IT
Business development
Marketing
Payroll and reporting

Operations

  • A dedicated Franchise Relationship Manager to drive the project through launch and beyond, including regular staff training
  • Online operations manual for all branch staff that can be accessed 24/7
  • Access to a collaborative network of like-minded institutions, with an annual conference and regular management meetings to help the network build constructive and successful business relationships

Compliance

  • Training and support from our Compliance team to make sure that all policies and procedures are up to date and the university is protected
  • Systems specifically configured with safeguards for Higher Education to ensure no compliance breaches
  • Regular compliance reports for each branch

IT

  • Full systems access, configuration, hosting and IT support for our specialist system optimised for Higher Education
  • An online recruitment platform and streamlined solutions for processing timesheets, managing legislative compliance and tracking departmental budgets
  • Dedicated ticketed IT Service Desk offering ongoing technical support to resolve IT and systems issues

Business development

  • Joining an existing network of branches with recognised brand name within recruitment
  • Our experienced Business Development team support the growth and development of your business, both internal and external, for the duration of your agreement
  • Commercial territory awarded for external staff supply bringing in an additional revenue stream

Marketing

  • Bespoke marketing and communications plan, for both internal and external use
  • Dual branding within the branch and on all on and offline material produced by Unitemps Marketing and Design team
  • Web presence on www.unitemps.com and all associated social media channels

Payroll and reporting

  • A system that works with any CSV files provided, currently integrated with payroll/HR systems such as Northgate, SAP, Unit4 (Agresso) and iTrent
  • Ability to run reports and conduct candidate searches directly from the system
  • Management reports sent directly to you, including compliance, sales, financial and annual stakeholder reports